Terms & Conditions

 

1. Company Information

This website is operated by Ton Âme – F.Z.E, a company legally registered and operating in the
United Arab Emirates. Throughout the site, the terms “Ton Âme”, “we”, “us” and “our” refer to
Ton Âme – F.Z.E.

The company provides this website, including all information, products and services available
from this site, to you as the user, conditioned upon your acceptance of all terms, conditions,
policies and notices stated here.

By accessing or using any part of the website, you acknowledge that you have read, understood
and agreed to be bound by these Terms & Conditions.

2. General Conditions of Use

By using this website, you confirm that you are at least the age of majority in your jurisdiction
or that you have given us your consent to allow minors under your responsibility to use this website.

You agree to use the site solely for lawful purposes and in a manner that does not infringe the
rights of, restrict, or inhibit anyone else’s use of the website.

We reserve the right to refuse service to anyone for any reason at any time and to modify or
discontinue any part of the website without prior notice. The content on this website is provided
for general informational purposes only and should not be relied upon as the sole basis for making
decisions.

You understand that the transmission of your information over the internet may not be fully secure
and acknowledge that certain data may be transferred unencrypted.

3. Website Accuracy & Availability

We make every effort to ensure that the information presented on this website is accurate, complete,
and up to date. However, we do not warrant that all information is error-free, fully current or
reliable at all times.

You acknowledge that the website may occasionally contain typographical errors, inaccuracies or
omissions relating to product descriptions, pricing, promotions, availability or transit times
and we reserve the right to correct such inaccuracies at any time without prior notice.

We also reserve the right to modify or discontinue the website or any of its features, either
temporarily or permanently, without being liable to you or to any third party.

4. Intellectual Property

All content on this website – including but not limited to text, graphics, photographs, videos,
logos, product names, designs and layouts – is the exclusive property of Ton Âme – F.Z.E and is
protected under international intellectual property, copyright and trademark laws.

You are prohibited from copying, reproducing, distributing, modifying, publishing, transmitting
or exploiting any part of the website or its materials without our prior written permission.
Unauthorized use of our intellectual property may result in legal action.

5. Products & Pricing

All products displayed on our website are subject to availability. We reserve the right to limit
the quantities of any items offered, to discontinue products at any time and to modify product
descriptions and pricing without prior notice.

Prices for our products are displayed in AED, with the option to view and complete checkout in
other currencies as available. Although we strive for accuracy, errors may occasionally occur in
product pricing or availability, and we reserve the right to amend such errors and cancel or refuse
any orders placed with incorrect information.

6. Purchases & Payment

By making a purchase through our website, you agree to provide complete, accurate and current
information for all purchases. You authorize us to charge your selected payment method for the
total amount of your order, including applicable taxes and shipping fees.

We partner with secure payment processors such as Visa, MasterCard, Stripe, PayPal, and Cash on
Delivery (UAE only). We reserve the right to refuse or cancel any order suspected of fraud, misuse
or unauthorized activity.

7. Shipping & Delivery

All orders are processed and delivered in accordance with our Shipping & Delivery Policy. Delivery
timeframes vary by region, and delays may occur due to factors beyond our control.

By placing an order, you acknowledge and agree to the terms outlined in our full Shipping & Delivery
Policy, available on this website.

8. Returns, Exchanges & Refunds

Returns and exchanges are subject to the guidelines stated in our Returns & Exchanges Policy.
Only items that meet the eligibility requirements outlined in that policy may be accepted.

By completing a purchase, you agree to review and comply with the full Returns & Exchanges Policy
provided on this website.

9. Privacy & Personal Data Protection

We are committed to protecting your personal information and ensuring that your data is handled
securely and in accordance with applicable laws of the United Arab Emirates. By using our website,
you consent to the collection, use and processing of your information as outlined in our Privacy
Policy. Your data may be used for order processing, communication, account management and marketing
purposes (only with your explicit consent).

We do not sell or disclose your data to third parties except when required to provide services such
as payment processing, delivery or when legally obligated. Although we implement strict security
measures, you acknowledge that no method of online data transmission or storage is fully secure.

10. Limitation of Liability

To the fullest extent permitted by UAE law, Ton Âme – F.Z.E shall not be held liable for any direct,
indirect, incidental, consequential or punitive damages arising from your use of the website or from
the purchase or use of any products.

We do not guarantee that the website will operate without interruption or errors, nor do we warrant
that defects will be corrected or that the website or servers are free of harmful components. You
agree that your use of the website is at your sole risk.

11. Indemnification

You agree to indemnify and hold harmless Ton Âme – F.Z.E, its owners, employees, affiliates, partners,
and service providers from any claim or demand arising out of your breach of these Terms & Conditions
or your violation of any law or the rights of a third party.

12. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the
United Arab Emirates.

Any disputes arising from the use of this website or from any transaction with Ton Âme – F.Z.E shall
fall under the exclusive jurisdiction of the courts of the United Arab Emirates.

13. Changes to the Terms

You can review the most current version of the Terms of Service at any time at this page.
Ton Âme – F.Z.E reserves the right to update, modify, or replace any part of these Terms & Conditions
at any time.

The most current version will always be available on this page, and your continued use of the website
following any changes constitutes acceptance of those modifications.

14. Contact Us

For any inquiries regarding these Terms & Conditions, please contact us at:
[email protected]